IGQ is aware of the importance of impartiality in carrying out its certification activities, in order to maintain confidence in the certifications.

Impartiality means that:

• every potential conflict of interest is identified and eliminated or mitigated;
• decisions are based only on objective evidence of conformity, collected during audits carried out by representative sampling in a repeatable fashion;
• decisions are not influenced by other interests, either internal or external to IGQ.