IGQ is aware of the importance of impartiality in carrying out its certification, inspection, confirmation and verification activities, in order to maintain confidence in the issued certifications and verification statements.

Impartiality means that:

• every potential conflict of interest is identified and eliminated or mitigated;
• decisions on the issuing of certifications and of verification statements are based only on objective evidence of conformity, collected during audits and verifications carried out by representative sampling in a repeatable fashion;
• decisions are not influenced by other interests, either internal or external to IGQ.