IGQ is aware of the importance of impartiality in carrying out its certification activities, in order to maintain confidence in the certifications.

Impartiality means that:

  • every potential conflict of interest is identified and eliminated or mitigated;
  • decisions are based only on objective evidence of conformity, collected during audits carried out by representative sampling in a repeatable fashion;
  • decisions are not influenced by other interests, either internal or external to IGQ.
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